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Home Improvements

Tristar Homes is responsible for the delivery of improvement and rationalisation works to Council properties. Tristar Homes and Stockton Borough Council are working in partnership to deliver an Investment Programme designed to meet the Governments commitment to improve the condition of housing, bringing all housing up to the 'Decent Standard'.

'Decent Standard'

The Government has defined a decent home as one that is wind and weather tight, warm and has a modern facility. A decent home meets the following four criteria:

• The current statutory minimum standard for housing
• It is in a reasonable state of repair
• It has reasonable modern facilities and services
• It provides a reasonable degree of thermal comfort

Decent Standard service promises
View our Service Promises developed and agreed in partnership with our customers

 

 

Contacts

Investment Team
Tristar House
Lockheed Court
Preston Farm Industrial Estate
Stockton on Tees
TS18 3SH
0844 736 0007

Frequently Asked Questions

• How are properties selected for works?
• Is there any point decorating my property in the near future?
• When will I receive my cheque for disturbance?
• Will I get plenty of notice prior to works starting?