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Ways to get involved

Ways to get involved

customer group (Copyright customer group )

Your home, your voice, your forum

Do you want to make services even better?

If you do, then contact the Customer Involvement team on 01642 527777 to ask about how you can become involved.

Money Matters Group

We would like to hear from customers who will be willing to attend the Money Matters Groups, which meets every two months. Issues discussed at previous meetings include:-

  • Rent Collection performance
  • Arrears Letters
  • Publicity Campaigns
  • Loans
  • Benefit entitlement
  • Former Tenant Arrears
  • Rechargeable Repairs

There are lots of ways in which this group have made a difference in improving the Income Management service.

Armchair Participation

We are also interested to hear from customers who would prefer to take a role in the comfort of their own home. Armchair Participants can contribute to the Income Management service by being part of our consultation process, reading and reviewing documentation without leaving their front room. It is your chance to have your say and to become involved in future decision making.

Help us to help you - Contact Customer Involvement team on 01642 52777.

Downloads

File in Adobe PDF Form format Money Matters Meeting January 2008 (nullAdobe PDF Form)
File in Adobe PDF format Money Matters Minutes - June 2008 (12.1Adobe PDF)

In order to view downloadable documents (identified by the logo pdf logo ) you will need a copy of Adobe Acrobat Reader installed on your machine. If you do not have a copy please click the graphic below.
Get Adobe Acrobat Reader from Adobe site