Leaseholders

Telephone - 0844 736 0007

The Leasehold Section is now situated at Stratford House, off Ramsgate, Stockton. The specialist section provides a range of services for our leaseholders.

The Leasehold Section are here to help and will work with you to answer any enquiries that you may have. You can contact the Leasehold Section via the above telephone number, via e-mail, or you can talk to us in your home or at any Tristar Homes Neighbourhood Housing Office - whatever suits you. We conduct annual visits to all leaseholders and have currently undertaken 246 as at end of March 2008 and 148 from April 2008 (as of October 2008)

Leasehold Service

As well as tenants renting homes, Tristar Homes also has (as of October 2008) 292 leaseholders who previously bought flats through the Government's 'Right to Buy' scheme, or from former tenants who owned the property.  

Stockton-on-Tees Borough Council has a statutory obligation to continue to provide certain landlord services to the purchaser (known as leaseholder).

All leaseholders, without exception, are required to contribute towards the costs incurred by the Council for landlord services. It is these costs, which are collectively known as Service Charges

As the management of the organisation for the Council leaseholder portfolio, Tristar Homes Limited is responsible for ensuring that landlord services are provided to leaseholders and that contributions are recovered via their annual Service Charge invoice.

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