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Tristar Website

What's happening

  • 2010 annual report has now been published.

  • Buzzing Logo

    Are you positive about the youth of Stockton?

  • Tristar Homes are celebrating yet again having achieved the prolific Customer Service Excellence accreditation for the third time.

  • Digital Switchover Help Scheme offers people practical help to switch one TV to digital, the offer is free to eligible persons.

  • Tristar Homes are offering you the opportunity to find out more about how you can successfully bid for their forthcoming contracts

  • Customers can now View their Rent Account Statements Online

  • You can now access our services directly through your digital interactive TV - Free of Charge

  • We are holding our 3rd annual customer awards ceremony on Thursday 17 November and inviting the winners to a special evening to celebrate their achievements

IMPORTANT - Welfare Reform

Do you receive Housing Benefit?

Do you have any spare bedrooms?

If yes, then your benefit may be affected from April 2013. Please read on to hear how we can help you!

You may have seen in the news recently that the Government is intending to change the welfare benefits system. This has been described by the Prime Minister as the biggest change in the welfare system for over 60 years. The changes are currently awaiting Royal Assent and are set to come into effect from April 2013.

If you are already live in a Tristar Homes property or are thinking of moving into one and have a spare bedroom (s) your housing benefit could be cut. This only affects customers who are not of pensionable age.

Please view our leaflets in order to find out how the changes might affect you and what support we can provide you.

We are currently visiting all customers who may be affected by the changes. If you would like someone to visit you in your home to talk to you about the changes then we are happy to arrange a home visit. Please contact our Customer Service Centre on 0300 111 1000 or alternatively email us on customerservices@tristarhomes.co.uk


Money Matters Newsletter 2012 V2 [pdf] 2MB

Welfare Reform Newsletter [pdf] 148KB

Welcome

Tristar Homes Properties

Tristar Homes Limited is a registered provider of social housing.  In December 2010 it took over the ownership of the former Stockton Borough Council housing stock following an overwhelming vote of support from Council tenants.  The Company owns over 10,000 homes in the Borough of Stockton (Stockton, Thornaby, Billingham, Yarm and surrounding villages), as well as some shops, garages and garage sites.

Tristar Homes are part of the Vela Group

 Vela Logo