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Out of Hours Repairs

We provide an out of hours emergency 'make safe' only service (please note this is not a repair service). This relates to work required to avoid serious health and safety risk, serious structural damage or ensuring your home is secure. The service operates between 5:00pm and 8:30am Monday to Thursday. Full weekend cover is provided from 4:30pm on a Friday until 8:30am on a Monday - together with 24 hour cover on all Bank Holidays. The service can be contacted on 0800 174491. Calls to this number are free of charge (you may be charged from a mobile phone).  

You will be asked to provide as much information as possible regarding the nature of the emergency. If a call out is required, the emergency will be attended to by appropriate tradesmen, usually within one hour. If follow up work is required, a card will be left by the call-out tradesman advising you who to contact the next working day.

Contacts

Repairs Contact Centre
Unit 10
Orde Wingate Way
Stockton on Tees
TS19 0GA
Freephone 0800 174491

Out Of Hours Service
Emergency 'Make Safe' Only
Security Surveillance Centre
Stockton on Tees
TS18 1TE
Freephone 0800 174491